NetTech
Job Overview
The right candidate must be;
- Naturally engaging, enthusiastic and confident when speaking on the phone with great listening skills;
- Able to communicate effectively in writing, with attention to detail;
- Able to assist and respond to all enquiries from clients and colleagues and improve the delivery of our overall service;
- Computer literate and be able to navigate around systems and processes;
- Able to adapt, organise and prioritise your workload to deliver a quality service;
- Diligent in booking officers on and off appropriately along with check calls as per Assignment Instructions;
- Available to work weekends and evenings;
- Seeking variety, welcome new developments and adaptable to change;
- Diligent in taking and handing over every shift;
- Encouraging and fostering a good team relationship;
- Supportive of the business along with following Health & Safety procedures and work in a safe manner;
- Considers the company values and mission statement in all actions;
- Able to demonstrate experience of 1 or 2 years in a similar role;
- Be able to commute to and from Williams House, Manchester M15 6SE;
- Expanding business with a new office in Manchester Science Park;
- Provide a full 5-year employment history for screening & vetting;
- Possess SIA Security Guarding license and driving license.
Skills and Experience
- Outgoing personality
- Confident & professional telephone manner;
- Experience within a call centre or sales office dealing with inbound calls would be advantageous.
Pay Rate: £9.20
Job Detail
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Offered Salary £9.20
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Career LevelOfficer
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Experience5 Years
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QualificationCertificate