Security Officer

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  • Post Date: 24/01/2024
  • Applications 0
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Job Overview



Job title: Security Officer

Job description: JOB TITLE: Security officer

LOCATION: Glasgow Forge shopping centre

SHIFT PATTERN: 4 on 2 off

PAY RATE: £11.00 per hour


This position is a full-time role – 40 hours

.This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.


  • Readily interact with all visitors/tenants, delivering first class customer focused service
  • Carry out regular patrols as detailed in the site assignment Instructions, being always proactive
  • Continuously look for opportunities to be of assistance to visitors, proactively helping wherever opportunities arise
  • Safeguard all the sites are safe and non-threatening environment for all visitors/tenants.
  • Ensuring all incidents are managed in accordance with site policies and procedure
  • Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported
  • Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve
  • Record/log all non-conformances and emergencies with the appropriate control room operatives
  • Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
  • Maintain vigilance and highlight/manage unauthorised access by banned individuals
  • Ensure radio procedures are always adhered to
  • Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to
  • Any other reasonable duties as requested by your line manager
  • Ensure a timely response to all security issues and events
  • Complete all training requirements as requested by line manager


  • Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard
  • One team approach
  • Take ownership of all situations to ensure tasks are completed or escalated when necessary
  • To always stay motivated aim high and achieve
  • To respect all staff and visitors within the premises


  • Cycle to work scheme
  • Numerous online courses to choose from and complete at your own pace via ABM University learning platform
  • Company events such as ABM Team Member Appreciation week and charity works via ABM Cares
  • Employee recognition scheme like Employee of the month, long service awards, ABM hero awards.
  • Online pay slips live before pay day and available to download. Also applies to P60
  • LifeWorks platform full of company perks, discounts etc.
  • Career progression and personal development opportunities. Many managers started as operatives and officers.
  • Referral program
  • Employee assistance program, full HR support via Team Member Gateway, Mental Health first aiders

Expected salary: £11 per hour

Location: Glasgow

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