Security Officer – Walthamstow

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  • Post Date: 11/01/2024
  • Applications 0
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Job Overview




Job title: Security Officer – Walthamstow

Job description: Duties/Responsibilities

We are recruiting for a Security Officer to join our team in Walthamstow on a Fixed Term Contract covering Maternity Leave

Hours: summer 0930 -1730 / Winter 0900 -1700

Site Address:

Walthamstow Wetland nature reserve
2 Forest Road
N17 9NH

The site is 15 minutes from Blackhorse Road Station and the entrance of the car park is at Forest Road Opposite the Ferry Boat Inn Pub. Onsite parking is available for staff.

Walthamstow Wetland is a nature reserve in Walthamstow with a permanent security team who work in partnership with the Wetlands Trust, Fisheries and Thames Water.

The primary role of security staff is providing a visible security presence, carrying out routine physical patrolling and interactive service to deter crime and anti-social behaviour whilst ensuring that site rules are adhered to by all visitors.

Security operatives are required to provide a proactive security service at Walthamstow Wetlands, the primary objectives are to:

Provide a safe and secure environment for all staff, volunteers, and visitors.

Provide a customer focused service, aimed at ensuring the security of the whole site, its occupants, buildings, and property.

Look after, deal with, and assist people at all levels in a knowledgeable and professional manner

Provide an incident management and emergency response service

Responding to incidents, investigating anomalies and suspicious behaviour and activity as well as observing for general hazards and taking corrective action when possible and reporting as necessary.

Job Purpose:

This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this.

Principle Accountabilities:

  • demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
  • always display excellent situational awareness.
  • facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
  • be aware of protest and demonstration activity and respond/escalate as appropriate.
  • to actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner.
  • to be fully conversant with all operating procedures and always follow them.
  • assist as instructed during major incidents.
  • always display your SIA licence whilst on duty.
  • maintain accurate records/logs and submit reports as instructed.
  • positively participate in any staff welfare or development programmes and to actively engage in any mandatory training.
  • use communication tools (radio/phones) in a confident and clear manner.
  • carry out any other reasonable request as required

Person Specification

  • Clearance to BS7858
  • SIA Licence – Security Guard (SG)
  • SIA Licence – Door Supervisor (DS) (if applicable to scope)
  • SIA Licence – CCTV (if applicable to scope)
  • First aid qualification (ELS

) * Customer service experience

  • written and verbal communication required to meet deliverables of role- check chloe for words ie LTS level 2?.
  • Experience of using IT software ( word, teams, outlook)
  • Reliable, punctual and approachable.
  • To take pride in your appearance at all times
  • Flexible in the approach to daily duties
  • Ability to prioritise tasks and work under pressure
  • Comfortable to work alone using initiative and work as part of a team


Not Specified

Expected salary: £12.6 per hour

Location: Walthamstow, East London

Job date: Sat, 06 Jan 2024 05:27:20 GMT

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Job Detail
  • Career LevelOfficer
  • GenderBoth
  • INDUSTRYSecurity Services
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