Security Officer – Walthamstow

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  • Post Date: 18/12/2023
  • Applications 0
  • Views 23
Job Overview




Job title: Security Officer – Walthamstow

Job description: Duties/Responsibilities

We are currently recruiting for a Security Officer for our Thames Water site in Walthamstow, London.

Shift Pattern: summer 0930 -1730 / Winter 0900 -1700

Site Address Details:

Thames Water Site

Walthamstow Wetland nature reserve


2 Forest Road
N17 9NH

The site is 15 minutes from Blackhorse Road Station. There is also onsite parking available.

Walthamstow Wetland is a nature reserve in Walthamstow with a permanent security team who work in partnership with the Wetlands Trust, Fisheries and Thames Water.

Job Purpose:

This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this.

Principle Accountabilities:

  • demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
  • always display excellent situational awareness.
  • facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
  • be aware of protest and demonstration activity and respond/escalate as appropriate.
  • to actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner.
  • to be fully conversant with all operating procedures and always follow them.
  • assist as instructed during major incidents.
  • always display your SIA licence whilst on duty.
  • maintain accurate records/logs and submit reports as instructed.
  • positively participate in any staff welfare or development programmes and to actively engage in any mandatory training.
  • use communication tools (radio/phones) in a confident and clear manner.
  • carry out any other reasonable request as required

Person Specification

  • Clearance to BS7858
  • SIA Licence – Security Guard (SG)
  • SIA Licence – Door Supervisor (DS) (if applicable to scope)
  • SIA Licence – CCTV (if applicable to scope)
  • First aid qualification (ELS

) * Customer service experience

  • written and verbal communication required to meet deliverables of role- check chloe for words ie LTS level 2?.
  • Experience of using IT software ( word, teams, outlook)
  • Reliable, punctual and approachable.
  • To take pride in your appearance at all times
  • Flexible in the approach to daily duties
  • Ability to prioritise tasks and work under pressure
  • Comfortable to work alone using initiative and work as part of a team


Not Specified

Expected salary: £11.95 per hour

Location: Walthamstow, East London

Job date: Thu, 30 Nov 2023 05:21:31 GMT

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Job Detail
  • Career LevelOfficer
  • GenderBoth
  • INDUSTRYSecurity Services
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