Security Supervisor

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  • Post Date: 26/02/2024
  • Applications 0
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Job Overview




Job title: Security Supervisor

Job description: Job Title: Security Supervisor

Location: Gracechurch Shopping Centre

Shift Pattern: Various to Suit Needs of the Business

Hours: 40.0-Hours/Week

Rate of Pay: £12.00/Hour

Status: Full Time / Permanent

Reporting To: General Manager


You will support and direct the team in execution of Security delivery in line with Assignment Instructions, ensuring service excellence. The role will see you lead a team of up to 15, ensuring consistency of operations and performance management across all shifts. This is a fast-paced environment, reporting directly to the General Manager and working closely with the clients Centre Manager.

As an experienced Supervisor, with Incident Commander experience, you need to have a can-do attitude, be flexible, with excellent communication skills, and have a proven track record of enthusing and leading people towards a common goal, within in a retail location.


  • Leading the delivery of site Security, in accordance with company procedures, site AIs, compliance, and budget.
  • Ensuring that the team develops to meet succession planning needs.
  • Responsible for Health & Safety of all ABM employees and third parties who may be affected by work activities carried out within specific remit.
  • Actively participating in the development of succession planning and ongoing performance management.
  • Incident management and response, as Incident Commander.
  • Safeguarding of various assets to include people, buildings, and information.
  • Assist with the strategic planning of the Security function.
  • Oversee the delivery of Control Room services.
  • Completion of staff admin, wages, holidays, appraisals.
  • Cross functional working with the wider on-site teams.
  • Acting as the liaison between the Security Team and on-site retailers following incidents.


  • Demonstrated leadership skills within a retail environment and effectiveness coaching team members and inspiring teamwork both within their direct areas of responsibility and laterally among other work teams.
  • Must possess strong coordination, organization and liaison skills to help consult in the design and implementation of security program strategies, and the ability to seek and gain consensus on creative solutions to complex security issues.
  • Strong problem-solving skills – the successful applicant must be capable of accurately assessing needs, maintaining a calm business demeanour, and taking quick action to resolve issues.
  • The ability to identify opportunities for improving practices and processes and implementing these.
  • Clear and effective English written and spoken communication skills are critical as is the ability to promote the open flow of information by actively soliciting and listening to the ideas of others.
  • Leadership and ownership of the performance of Officers, ensuring they are fully briefed and competent, highly motivated, and functioning together across all shift teams as an effective, vigilant, and flexible unit.
  • Retail security experience.
  • Strong IT Skills including Excel, Pivot Charts, PowerPoint.


  • Most hold current SIA licenses, for both front line and CCTV
  • IOSH Managing Safely advantageous.


We’re proud to offer a great range of benefits including:

  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access to Lifeworks, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our


ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Expected salary: £12 per hour

Location: England

Job date: Sat, 10 Feb 2024 23:03:24 GMT

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