Concierge / Front of House

Kingdom Services Group Ltd
  • Post Date: October 23, 2018
  • Applications 0
  • Views 263
Job Overview

An excellent opportunity has arisen for a Concierge Security Support Officer to join Kingdom Services Group Ltd, working at a School in York.

In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development.

Hours: Various days and shifts depending on cover required – 08.00 – 20.00, 13.00 – 17.00, 17.00 – 08.00, 20.00 – 08.00.

Pay rate: £8.14 per hour.

An enhanced DBS check will be required for this role.

Person specification:

  • A valid SIA licence;  
  • A full five year checkable employment history;
  • Excellent customer service skills;
  • Previous experience in a similar environment is desirable.
  • Excellent communication skills are required both written and verbal.
  • Have a good level of judgement professionalism.
  • IT skills
  • Physically & medically fit
  • Be of smart appearance
  • Enthusiastic and willing to develop new skills
  • Must have the ability to deal with interactions at all levels and the emergency services

The Role: Supporting the delivery of a high quality concierge and security service to our clients reporting to the onsite Security Manager

Responsibilities:

  • Act as an initial point of contact
  • Ensuring overall safety and security of the premises
  • Responds to all faults within the premises as discovered.
  • Monitor access to the premises and visitors
  • Meeting the requirements of health and safety policies and practices
  • Reporting incidents 
  • Effective recording of information
  • Implementing policies and procedures to ensure effective service delivery
  • Advises management promptly of any signs of problems or concerns
  • Reporting repairs to maintenance contractors by using appropriate systems
  • Patrolling internal and external

Knowledge and Experience

  • An understanding of Health & Safety at work & the likely issues to occur in a residential & commercial environment
  • A mature & non-judgmental attitude to working
  • Effective Communication – Articulate, ability to communicate effectively with people from all backgrounds & seeks to understand & be understood. Writes clearly & concisely
  • Teamwork – Considerate & supportive, flexible & responsible Essential
  • Customer Focus – Builds effective relationships, enabling and promoting positive interaction with all service users and stakeholders

Able to be flexible in approach to responsibilities and to working hours

Job Detail
  • Offered Salary £18.14
  • Career LevelOthers
  • ExperienceLess than 1 Year
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